Aural builds AI voice and WhatsApp agents, backed by human teams, for sales and support. Use one, or connect them all. Every interaction supervised and logged.
"We replaced three tools with Aural and finally have a single audit trail. Our compliance team stopped asking questions. They just pull the log."
"Aural had our WhatsApp channel live in two weeks. Same compliance, same audit trail as voice. We didn't build anything. They handled the full setup."
Most vendors hand you a tool and leave. Aural maps your workflow, builds the agents, sets up the routing, and stays on to supervise every session.
A fixed-scope pilot to run Aural against real calls and messages, with everything you need to measure the outcome before you commit.
A real Aural voice agent handling an inbound request, start to finish. Same agent, same audit trail you would get in production.
Voice, WhatsApp, or human. Every conversation covered, every one logged.
A customer calls about a delayed order. The voice agent answers in under a second, verifies identity, and resolves it. When confidence drops, it hands the call to a human with the full transcript loaded.
The WhatsApp agent responds asynchronously, in their language, following the same compliance rules as every voice call. By morning the transcript is tagged for sentiment and intent.
Every session has a timestamp, transcript, sentiment arc, compliance flags, and hand-off latency. Pull by agent, date, intent, or outcome in under 60 seconds.
Voice, WhatsApp, or human agent. The same four steps run every time.
Inbound lands on the right agent by channel and intent. One queue for every channel.
41 ms avg routeThe AI agent handles the call. Operators watch live: sentiment, confidence, and intent in real time.
real-time transcriptionWhen confidence drops or an escalation flag fires, Aural pushes full context to a human agent in under 500 ms.
412 ms P50Every minute goes to an immutable log. Every hand-off gets a timestamp. The record has no gaps.
100% loggedA call arrives via voice or WhatsApp. Aural routes it by intent, supervises the agent live, and logs every second to an immutable record.
Tell us your channels and volume. We'll show you a live agent running on your own workflows, supervised and logged end to end.