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All systems operational
System Status
Updated just now
Components
Voice routing
Inbound call handling · agent assignment
41 ms avg
Operational
WhatsApp routing
Async message handling · session management
Operational
Supervisor console
Live queue · hand-off telemetry · coaching
Operational
Hand-off engine
Agent → supervisor escalation pipeline
412 ms P50
Operational
Audit log
Immutable session records · export API
Operational
API
REST API · webhooks · authentication
Operational
90-day uptime
Voice routing
99.98%
90 days ago
Today
Hand-off engine
99.95%
90 days ago
Today
Audit log
100%
90 days ago
Today
Incident history
No incidents in the last 90 days.
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